It's December 23rd, two days before Christmas Eve. A storm is about to hit Quebec. Some experience this time of year with calm and serenity, others less so. Elsa is a young adult novelist who has never managed to find love. She's awaiting the arrival of a longtime friend from London. Meanwhile, her sister and her boyfriend are counting down the days until the birth of their first child. Will this arrival put an end to their precious freedom? Elsa's mother is working hard in the kitchen to prepare a Christmas Eve worthy of the occasion for her demanding children. An incident will disrupt everyone's daily routine. They will find themselves in the heart of Quebec City, in a chic hotel where daily life is a mix of ups and downs, a place where anything is possible. Between the snowstorm, disappointments, and hopes, will love triumph?